Most popular extensions
There’s more where these came from. Browse these user favorites by category, then start a free trial to try them out yourself and discover even more options to work the way you like.
Premium extensions
Add additional tabs on the Host page to view and manage a device's processes, software, event log, and services. Premium license required.
Add a Reports tab to your Administration page to construct queries and generate reports based on different session activities.
ConnectWise View allows you to solve hadware and other on-site issues effectively via browser-enabled, live-stream sessions using an end user's mobile device camera.
ConnectWise platform integrations
Third-party integrations
The Acronis integration helps you deliver remote backup and cyber protection easily, efficiently, and securely.
The Freshdesk integration lets agents create and join remote support sessions directly from Freshdesk tickets.
Integrate with Microsoft® Outlook add-ons.
Instantly gain remote access to a client's machine right from the Zendesk ticket sidebar. Notes, chat history, timestamps, and more are saved in the Zendesk ticket automatically.
Productivity
Provide additional diagnostic information about each remote machine on the Host page.
Add a Toolbox to the right-click menu from where configurable commands can be sent to remote machines.
Build and manage downloadable reports (5.5+ required). Email CSV-formatted reports from within the extension and store default email to address.
Guest session starter
Allow guests to create and join sessions themselves.
Guest download assistant
Displays an animated 'click the downloaded file' arrow that points to the downloaded client on the guest page. The download arrow animation is only presented to unauthenticated guest users in Chrome or Firefox.
Desktop notifications
Enable desktop notifications for these Host page events: support session received unacknowledged chat message, access session received unacknowledged chat message, support session created, support guest connected, and meeting guest connected.
Communication
Get notified when a machine has been offline for longer than a predetermined length of time.
Automatically respond to any message sent to a session when no Host is connected.
Give Guests the ability to send messages to Hosts without joining a session first.
Leave a persistent, configurable message on the Guest's desktop on demand.
Premium extensions
Make deployment easier by allowing users to download a utility to deploy unattended clients to Windows machines on a subnet.
View Hosts who are currently connected to sessions or who have recently logged into the application.
Configuration
Allows an administrator to create multiple host accounts at once.
Changes the default drop-down menu for Published Sessions to a List.
Translations/localization
Say "hola!" to your Spanish-language users of ConnectWise ScreenConnect with this translation extension.
Say "hallo!" to your Dutch-language instance of ConnectWise ScreenConnect with this translation extension.
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