Close more tickets faster with ScreenConnect™ Support & Zendesk
Get every job done well and in record time, too
When Zendesk ticketing and ScreenConnect Support join forces, you can easily surpass your customers’ expectations with rapid issue resolution. Remotely connect to your customers’ machines in seconds from the Zendesk ticket sidebar, and after their problem is solved, find your important data right where you need it—in the correlating Zendesk ticket.
Don’t keep your customers waiting. Start resolving issues immediately with seamless remote connection right from the Zendesk sidebar.
Your notes, chat history, timestamps, and more are automatically saved in the Zendesk ticket related to the session for easy review later.
Record video of a session and attach it to the ConnectWise PSA ticket for auditing or training with the premium subscription of ConnectWise ScreenConnect.
Make it fast and simple for customers to connect to a session with a simple URL.
Connect in seconds and get any task done quickly without sacrificing quality.
Make your IT team unstoppable—Fix IT Faster with ScreenConnect!
Don’t wait for delays or disruption. Start providing real-time, elevated IT support today.