The full education IT package
Undetected resolutions
Use Backstage to access the start menu, search, terminal window, and applications without disrupting end-users, a patented feature exclusive to ScreenConnect.
One-click solutions
Deploy commonly used applications, tools, and installers from the toolbox with a single click. Tools can be simple or complex, personal or shared.
Wide-ranging extension library
Start with the core product, then add capabilities via free extensions. You get an enterprise-ready remote access and support solution without feature bloat.
Device, OS, and location agnostic
Support end-users anywhere and across devices and browsers whether they run macOS, Windows, Linux, Unix, Chrome OS, iOS, or Android.
Advanced security is built-in
Get AES-256 encryption, two-factor authentication, LDAP, role- and permission-based security, detailed audit trails, and more out-of-the-box without pricey add-ons.
Rapid machine search and grouping
Search and filter machines by device name, operation system, IP address, and more. Then, easily create static and dynamic groups that match your search criteria.
Fix IT faster
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Turn their lens into your eyes
Access their camera: Send a URL via SMS that grants technicians secure access to their device’s camera—no app required.
Resolve hardware issues and more: Turn end-users and junior technicians into experts by giving them step-by-step instructions while seeing what they see.
Create a visual archive: Snapshot live stream sessions for training, documentation, billing, and for future reference.
Enterprise-Grade Security
Advanced security is built-in, not billed
User authentication: Trust a layered approach including multi-factor authentication and configuratble user authentication sourced, including LDAP, IP login restrictions, session timeout, and brute force attack protection.
Role-based security: Gain granular control of who has access to which features, functions, and machines.
Permission-based security: Require technicians to get the “green light” before accessing certain employees’ systems.
Audits and logs: Guarantee transparency and accountability by combining detailed server-level audits with session activity and video session logging.
Access Management
Secure and fast – no compromise
Security without compromise: Privileged Access Management means no longer choosing between cumbersome zero-trust security, and overprovisioning accounts.
Credential-less admin login: Eliminate admin credential sharing by creating a single-use ephemeral user with an encrypted password that is never disclosed.
Least privilege access controls: Lock down your systems, then approve or deny access requests from ScreenConnect or apps such as Teams and Slack.
Automate access decisions: Create rules to automatically approve, deny, or notify a technician for repetitive access requests.
NO CARD. NO COMMITMENTS
Start your free 14-Day ScreenConnect trial
Unlock the power of Remote Support and Access. Create your free account and:
- Manage, maintain, and optimize devices remotely with ease
- Resolve issues at any time without having to coordinate with end users
- Simplify and accelerate agent deployments across your network
- Fix hardware issues quickly using the end user's mobile camera