Solve customer issues fast from your mobile device
IT problems don’t wait to pop up until your technicians are in front of their computer screens. Techs can establish remote support sessions directly from their mobile devices. With apps for Android, iOS, and Windows phones, your team is prepared to quickly solve client issues even when they’re on the go.
Provide simple solutions to even complex problems with the shared toolbox feature, allowing execution of .bat scripts and single line executables directly from the mobile app.
Turn your mobile device into a command center with advance features including “Reboot and Reconnect”, Chat, and the ability to send a ctrl-alt-delete command.
Android and iOS guest clients allow you to assist end users with their mobile devices.
iOS devices with the newest ScreenConnect app will allow a host to view a guest’s gallery, check diagnostics, co-browse, and view the feed from their camera.
Other features
Resolve issues fast by remotely viewing and controlling devices from anywhere an internet connection is available.
Give anyone from techs to employees access and control to an unattended computer or server for a variety of applications.
Choose your app for mobile device remote support
Connect, view, and control machines and devices with the ConnectWise ScreenConnect Android app.
Remotely view and control machines, and see the live feed of the device camera with the ConnectWise ScreenConnect for iOS app.
Seamlessly connect to support machines with the ConnectWise ScreenConnect for Windows phone devices app.
Make your IT team unstoppable—Fix IT Faster with ScreenConnect!
Don’t wait for delays or disruption. Start providing real-time, elevated IT support today.